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agile Platform for business process automation & crm

BPM

Accelerate operations and maximize agility

CRM

Accelerate sales, marketing and service

CRM

Accelerate sales, marketing and service

BPM

Accelerate operations and maximize agility

Innovative Products

Unique synergy of intelligent BPM platform and unified CRM, with extensive marketplace of apps and templates
Studio Marketing Sales Service Business apps

bpm’online Studio

Intelligent business process management and low-code platform with out-of-the-box solutions and templates
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bpm’online marketing

Multichannel marketing platform to orchestrate customer journeys and accelerate lead-to-revenue
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bpm’online sales

Sales automation software to accelerate the complete sales cycle — from lead to repeat sales
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bpm’online service

Intelligent service management platform to accelerate service delivery and customer delight
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Business apps

Ready-to-use apps, vertical solutions and templates to extend bpm’online platform and accelerate productivity
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Gartner Magic Quadrant logo

 

Bpm’online has been named a Challenger in the Gartner Magic Quadrant for Sales Force Automation, 2017, 2016 and the Gartner Magic Quadrant for CRM Lead Management, 2018, 2017, 2016; recognized in the Gartner Magic Quadrant for the CRM Customer Engagement Center, 2018, 2017, 2016, 2015, included into the Gartner Magic Quadrant for Intelligent Business Process Management Suites, 2017 and Gartner Magic Quadrant for Enterprise High-Productivity Application Platform as a Service, 2018.

The Forrester Wave logo

 

Bpm’online was named a Leader in The Forrester Wave™: CRM Suites for Midsize Organizations, 2016. In addition, bpm’online has been recognized as a Strong Performer in The Forrester Wave™: Sales Force Automation Solutions, 2017, The Forrester Wave™: Lead-To-Revenue Management Platform Vendors, 2016; The Forrester Wave™: Customer Service Solutions For Midsize Teams, 2017 and The Forrester Wave™: Dynamic Case Management, Q1 2018.

Gartner Magic Quadrant logo

 

Bpm’online has been named a Challenger in the Gartner Magic Quadrant for Sales Force Automation, 2017, 2016 and the Gartner Magic Quadrant for CRM Lead Management 2018, 2017, 2016; recognized in the Gartner Magic Quadrant for the CRM Customer Engagement Center, 2018, 2017, 2016, 2015, included into the Gartner Magic Quadrant for Intelligent Business Process Management Suites, 2017 and Gartner Magic Quadrant for Enterprise High-Productivity Application Platform as a Service, 2018.

The Forrester Wave logo

 

Bpm’online was named a Leader in The Forrester Wave™: CRM Suites for Midsize Organizations, 2016. In addition, bpm’online has been recognized as a Strong Performer in The Forrester Wave™: Sales Force Automation Solutions, 2017, The Forrester Wave™: Lead-To-Revenue Management Platform Vendors, 2016; The Forrester Wave™: Customer Service Solutions For Midsize Teams, 2017 and The Forrester Wave™: Dynamic Case Management, Q1 2018.

Awards & recognition

Bpm’online has been widely recognized by key industry analysts, receiving multiple awards

Bpm’online was named a Leader in The Forrester Wave™:
CRM Suites for Midsize Organizations, 2016.
In addition, bpm’online has been recognized as a Strong Performer
in The Forrester Wave™: Sales Force Automation Solutions, 2017,
The Forrester Wave™: Lead-To-Revenue Management Platform Vendors, 2016;
The Forrester Wave™: Customer Service Solutions For Midsize Teams, 2017
and The Forrester Wave™: Dynamic Case Management, Q1 2018.

Bpm’online has been named a Challenger in the Gartner Magic Quadrant for Sales Force Automation, 2018, 2017, 2016 and the Gartner Magic Quadrant for CRM Lead Management, 2018, 2017, 2016; recognized in the Gartner Magic Quadrant for the CRM Customer Engagement Center, 2018, 2017, 2016, 2015, included into the Gartner Magic Quadrant for Intelligent Business Process Management Suites, 2017 and Gartner Magic Quadrant for Enterprise High-Productivity Application Platform as a Service, 2018.

Nucleus Research consecutively positioned bpm’online in the Leaders Quadrant of the Nucleus CRM Technology Value Matrix 1H 2018 for its unprecedented agility to modify processes on the fly.

Ovum, one of the leading global technology research and advisory firms worldwide, has Bpm’online named among the world’s top 10 CRM vendors in latest Ovum CRM Decision Matrix. Bpm’online has been recognized for its process-centric approach and intuitive platform.

CRM Magazine, the leading publication of the industry, recognized bpm'online as a Leader in the Midmarket CRM Suite and Sales Force Automation categories, as well as named the One to Watch in the Enterprise CRM Suite in the CRM Market Awards 2018. This is the fourth year in a row that bpm'online made it onto the leaderboard in the Midmarket CRM Suite category, with superb scores all around.

bpm’online has been honored as Gold Stevie® Award Winner for the Best Relationship Management Solution of the Year in the 11th Annual International Business Awards. Winners were selected from over 3,500 nominations.

In 2015 for the second time in a row bpm’online is selected as ISM Top 15 CRM Award winner by, ISM Inc., Customer-Centric Strategic Advisors. The company is positioned as a leader in the fast-paced CRM industry.

Bpm’online received a 2015 CRN® Enterprise App Award for its bpm’online mobile CRM application. Bpm’online’s mobile app was selected by a CRN editorial panel based on a combination of critical factors including functionality; suitability to task; ease of use; innovation; and potential value to solution providers, their customers and the market in general.

Bpm’online has been named as Leader in CRM Software and Business Process Management Grid® Reports by G2 Crowd, Summer 2018.

Bpm’online named a CRM Watchlist 2016 winner among the top global CRM vendors.

Our
Customers

Thousands of companies worldwide trust bpm’online

Our
Customers

Thousands of companies worldwide trust bpm’online