Flexible BPM platform for the development of your own software solutions

Powerful tools for configuration of bpm'online applications, development
of add-ons and building stand-alone software solutions on bpm’online platform

Holiday release bpmonline 7.9

Thousands of companies around the world use products on bpm’online platform
to automate their business processes

Advantages of bpm’online

Open configuration

that allows for extending the functionality of almost
any application

Process designer

which helps to define the business logic of the system and enable users to automate their day-to-day operations.

Built-in wizards and editors

that allow user to easily customize bpm’online interface.

Capabilities to integrate bpm’online

with a variety of 3rd party applications.

Advanced administration tools

that allow for agile role-based permission management.

Bpm’online platform features

  • Architecture and technology

    Bpm’online has a multitier SaaS architecture that uses reliable HTML5 and AJAX technologies. The platform supports most common standards and protocols and includes all necessary professional tools to configure the application.

  • Customization tools

    Bpm’online platform enables users to jump start using the system while
    providing unlimited possibilities for application customization and configuration. With bpm’online platform, users are able to customize almost everything in the system - from section structure and business logics, to system look and feel according to corporate branding.

  • Business processes

    The core of bpm’online platform is a business process management engine that supports process modelling based the BPMN notation. Bpm’online users can leverage the out-of-the-box processes that are based on the best practices in marketing, sales and service. Additionally, users can build custom business processes to meet their organizations’ specific business requirements.

  • Integration

    The bpm'online platform provides a powerful environment that manages and ties together disparate applications to provide a full-fledged solution to meet the specific business needs. Bpm’online can be integrated with various popular applications, including accounting, billing, ERP, calendar tools, as well as more specialized solutions, such as core banking systems, for example.

  • Deployment

    Depending on the company’s needs and policies, all products that are built on bpm’online platform can either be hosted on the servers of certified datacenters and be available as a cloud solution or be hosted on-site — using the in-house servers of the client.

  • Security

    Bpm’online ensures data protection and multilevel security from unauthorized access. Therefore, bpm’online platform ensures an exceptional level of application security and stability.

Holiday release bpmonline 7.9

Read the documentation
on bpm’online platform features

Go to Academy

Test-drive applications
on bpm’online CRM bundle

Try it free

Bpm’online has been widely recognized by key
industry analysts, receiving multiple awards

Bpm’online was named a Leader in The Forrester Wave™:
CRM Suites for Midsize Organizations, 2016.
In addition, bpm’online has been recognized as a Strong Performer
in The Forrester Wave™: Sales Force Automation Solutions, 2017,
The Forrester Wave™: Lead-To-Revenue Management Platform Vendors, 2016;
The Forrester Wave™: Customer Service Solutions For Midsize Teams, 2017;
The Forrester Wave™: Dynamic Case Management, Q1 2018
and The Forrester Wave™: Digital Process Automation for Wide Deployments, Q1 2019.

Bpm’online has been named a Challenger in the Gartner Magic Quadrant for Sales Force Automation, 2018, 2017, 2016 and the Gartner Magic Quadrant for CRM Lead Management, 2018, 2017, 2016; recognized in the Gartner Magic Quadrant for the CRM Customer Engagement Center, 2018, 2017, 2016, 2015, included into the Gartner Magic Quadrant for Intelligent Business Process Management Suites, 2017 and Gartner Magic Quadrant for Enterprise High-Productivity Application Platform as a Service, 2018.

Nucleus Research consecutively positioned bpm’online in the Leaders Quadrant of the Nucleus CRM Technology Value Matrix 1H 2018 for its unprecedented agility to modify processes on the fly.

Ovum, one of the leading global technology research and advisory firms worldwide, has Bpm’online named among the world’s top 10 CRM vendors in latest Ovum CRM Decision Matrix. Bpm’online has been recognized for its process-centric approach and intuitive platform.

CRM Magazine, the leading publication of the industry, recognized bpm'online as a Leader in the Midmarket CRM Suite and Sales Force Automation categories, as well as named the One to Watch in the Enterprise CRM Suite in the CRM Market Awards 2018. This is the fourth year in a row that bpm'online made it onto the leaderboard in the Midmarket CRM Suite category, with superb scores all around.

Bpm’online has been honored as Gold Stevie® Award Winner for the Best Relationship Management Solution of the Year in the 11th Annual International Business Awards. Winners were selected from over 3,500 nominations; bpm'online was named the winner of a Gold Stevie® Award in the Digital Process Automation Solution category in The 17th Annual American Business Awards®. Winners were selected from over 3,800 nominations

In 2015 for the second time in a row bpm’online is selected as ISM Top 15 CRM Award winner by, ISM Inc., Customer-Centric Strategic Advisors. The company is positioned as a leader in the fast-paced CRM industry.

Bpm’online received a 2015 CRN® Enterprise App Award for its bpm’online mobile CRM application. Bpm’online’s mobile app was selected by a CRN editorial panel based on a combination of critical factors including functionality; suitability to task; ease of use; innovation; and potential value to solution providers, their customers and the market in general.

Bpm’online has been named as Leader in CRM Software and Business Process Management Grid® Reports by G2 Crowd, Summer 2018.

Bpm’online has been recognized as a winner in the CRM Watchlist 2019 award.